Follow up on digital car enquiries
When sales teams handle many enquiries, some callbacks may be delayed. A configured AI agent can make an initial call, confirm the model or vehicle category the person asked about, and record whether they want a human callback.
Qualify interest before a sales advisor calls
Subject to your approved script, the agent can ask whether the customer is considering a new or used vehicle, preferred model, purchase timeframe, broad budget range and interest in a test drive. It should not invent vehicle availability, prices, discounts or finance approvals.
Support test-drive and service enquiries
A typical workflow can record a test-drive request or route a service-related callback to the dealership team. Actual booking confirmations, CRM updates and service reminders depend on the connected systems and approved customer contact permissions.
Share a useful sales handoff
Separate positive buying interest from a connected call, no answer, a request for information, or a person who is not interested. Pass the representative a concise summary and requested next step where the integration supports it.
Frequently asked questions
Can AI confirm a test drive? Only if a suitable booking workflow is configured. Can it promise discounts or loan approvals? It should only share approved and verified information. Results depend on lead quality, scripts, permissions and human follow-up. Confirm applicable consent and telecom requirements before campaigns.
See whether Kohinoor AI Voice fits your workflow
Tell us about your lead sources, qualification questions and CRM. We can discuss a suitable setup and clarify which integrations are available for your use case.
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